Supervisor, Patient and Customer Experience-Patient Experience
: Job Details :

Supervises and coordinates the daily operation and staff of the department. Oversees the overall service delivery operations of the lobby and entrance areas and facilitates operations and guest service activities. Job Responsibility Role models Culture of C. A. R. E. and organizational values. Maintains strong communication with patients, families and team members. Promotes Patient & Customer Experience department goals by selecting, motivating, and training capable team members. Leads the activities of assigned Patient & Customer Experience team members by communicating and providing guidance toward achieving department objectives. Prioritizes, schedules, assigns, and monitors work to optimize operational service. Supervises, trains, disciplines, and evaluates the performance of staff; ensures performance appraisals are completed in a timely manner. Maintains employee time and attendance records and submits payroll. Provides input to budget and oversight of all amenities, functions an...Patient, Customer Experience, Experience, Supervisor, Operations, Healthcare, Business Services