Program Coordinator- Athenahealth
: Job Details :

Program Coordinator- Athenahealth

As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an dynamic and experienced Program Coordinator- Athenahealth to oversee the development and use of the electronic medical records system, Athena.

Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference.

Why join OIW?

• Competitive pay
• Generous PTO program
• Clinic schedule - no work on evenings/weekends
• Medical, Dental, Vision, and Life Insurance
• 401(k) with company match
• Employee Assistance Program (EAP)
• Employee discount program

Responsibilities:

Primary Responsibilities:

• Serves as an acknowledged and trusted electronic medical records system education program resource. Tracks the progress of individuals and programs to ensure professional, rotational competency, and/or accreditation standards and requirements are met. Provides information, support, and problem-solving on a wide range of medical education training and program issues.
• Serves as an acknowledged and trusted payment processing resource. Tracks successful payment processes and intervenes and reeducates on failed payment requests.
• Reviews and revises educational materials for departmental education on the program.
• Contribute to the development of program materials including communication materials, educational materials, and reports.
• Work with program team to develop, implement, and maintain comprehensive databases and files related to the program.
• Conduct and manage program outreach activities including acting as a liaison with departments and institutional leaders.
• Collect, analyze, and disseminate program data. Report program data and progress to program stakeholders.
• Participate in appropriate committees relevant to the advancement of the program and the profession.
• Interact with executive leadership to communicate progress, results, risks, and mitigation strategies.

Position Requirements:

• Bachelor's Degree or an additional 2 years' experience with Athenahealth program
• 2+ years' experience with Athenahealth in the following areas:

• Training
• Customer Support
• Workflow management

Demonstrated ability to prioritize, solve, delegate, and lead projects to on-time completion

Personal characteristics of reliability, equanimity, initiative, flexibility, and ability to innovate

Excellent critical thinking and data analysis skills

History of progressive professional development

High proficiency with Microsoft Office Suite or related software

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person