Full-Time Customer Service Agent
: Job Details :


Full-Time Customer Service Agent

Envoy Air

Job Location : Jamaica,NY, USA

Posted on : 2025-08-17T07:06:04Z

Job Description :
Envoy Air Job Opportunity

Come and work for Envoy Air, an American Airlines Group Company, at John F. Kennedy International Airport and watch your career take off! You will join a stable, fun, secure, and fast-growing team committed to providing outstanding customer service.

We are hiring immediately, with no experience required! Pay rate: $20.50/hr.

Responsibilities

What's in it for you?

  • Travel for free with your family and friends on flights across the American Airlines global network.
  • Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
  • Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
  • In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
  • Both full-time and part-time positions available.
  • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
  • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.

What you will be doing!

  • Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
  • This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner
  • Provide efficient and friendly service. Responsible for ensuring our crew and luggage are transported safely between the terminal and aircraft.
  • Responsible for operating vehicles in various weather and visibility conditions.
  • Shuttles are driven in areas congested with aircraft, as well as moving and stationary vehicles and equipment.
  • No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
  • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications

Requirements:

  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
  • 18 years or older.
  • High school diploma, GED, or international equivalent.
  • Ability to pass a pre-employment drug screen and background check.
  • Authorized to work in U.S. without sponsorship.
  • Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role.
Apply Now!

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