NC Help Desk Support Technician (Field/Onsite)
: Job Details :

The ITS Desktop Support Technician reports to the ITS Manager and is responsible for computer operations, helpdesk services, installation and support for new and existing computer systems and application software and field support. In addition, the position is responsible for regional support and participation in various ITS team meetings based on strategic plan and/or organizational efforts. This position requires working in the office for four days each week, with one day designated for remote work. There is a possibility of reducing in-office days depending on program needs and at the discretion of the ITS Manager. - - Please note: This position requires travel up to 50% within the NC region. You must have reliable transportation and a valid drivers license. - - RESPONSIBILITIES User Support and Ticketing System Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, printers, cell and desk phones. Respond to all quer...Support Technician, Help Desk, Helpdesk Technician, Technician, Help, Support, Technology