Job Title: Inventory Controller
Department: Supply Chain
Location: Farmingdale, NY
Reports To: Platform Supply Chain Director / Manager
Position Summary:
Reporting to the Platform Supply Chain Director / Manager, the Regional Inventory Controller is responsible for the execution and oversight of inventory management processes across warehouses and service trucks within an assigned platform. This role ensures inventory accuracy, operational efficiency, and adherence to corporate standards and systems. The controller will lead local teams in implementing best practices in receiving, transfers, cycle counts, reconciliations, and job costing, serving as a key liaison between field operations and corporate inventory leadership.
Key Responsibilities:
Inventory Oversight and Control
- Manage inventory levels across regional warehouses and assigned service trucks.
- Develop regular cycle counts program in accordance with the inventory management policy.
- Maintain accountability for high value (serialized) equipment and materials.
- Monitor exception reporting (e.g., job costing, inventory usage, transfers & adjustments, system export errors) to track and reduce inventory variance.
- Review system templates & replenishment by tracking usage trends, variances, and excess/obsolete inventory.
- Collaborate with procurement and operations to forecast demand and plan inventory replenishment.
Field & Warehouse Support
- Support technicians and warehouse staff in accurate part issuance and returns.
- Oversee truck replenishment programs, ensuring alignment with usage patterns and job needs.
- Monitor accuracy and effectiveness of cycle & physical inventory counts including root cause analysis.
- Ensure job costing accuracy through proper item tracking, allocation, and reporting.
Technology and Data
- Own inventory-related functionality within ServiceTitan and Sage Intacct.
- Collaborate with IT and ERP teams to resolve data integrity issues and optimize inventory system utilization.
- Participate in cross-functional initiatives to enhance technology use, reduce costs, and increase productivity.
- Identify and implement inventory management tools and automated technologies as needed.
Qualifications:
- Bachelor's degree in supply chain management, Finance, Accounting, or a related field.
- 7–10 years of experience in inventory control, warehouse operations, or supply chain roles.
- Experience with the Trades.
- Proven leadership experience managing teams.
- Strong analytical and critical thinking skills with meticulous attention to detail.
- Excellent communication and people skills for effective collaboration across departments.
- Demonstrated ability to drive process improvements and develop reporting tools.
- Analytical thinker with the ability to anticipate needs and influence key business decisions.
- Experience with ServiceTitan or similar inventory management systems.
- Sage Intacct or equivalent accounting software knowledge.