Customer Service Coordinator
: Job Details :

About LITEON:

LITEON is a trailblazer in the field of LED technologies and the first listed electronic company in Taiwan. A world-leading provider of optoelectronic semiconductor components and power managements modules, we offer reliable advanced solutions powered by cloud computing, automotive electronics, 5G, and AIoT. For long-term development, LITEON has set the Internet of Energy (IoE) as its cornerstone to develop integrated portfolios on green data centers, clean mobility, and efficiency infrastructure. For decades, we have been advocating socially and environmentally responsible corporate practices that reflect our core values.

About The Role:

The Customer Service Coordinator will play a critical role in the success of our sales and distribution operations. This role will be pivotal in ensuring smooth processes and effective distribution of our products and services.

You will have the opportunity to interact with a range of stakeholders across the full supply chain on a daily basis. From external buyers to accounts payable, factories, internal hub management and staff, and international factories, you will be able to leverage their exceptional communication skills. Your ability to build relationships, communicate effectively and tactfully, and exercise diplomacy will be essential in this role.

What You'll Do:

• Ensure smooth and efficient logistics operations on a daily basis
• Create, change, and manage sales orders, delivery notes, and invoices
• Oversee warehouse operations, including shipping, receiving, and inventory reconciliation
• Maintain effective communication with external stakeholders, including hubs and international factories
• Manage inventory and ensure compliance with import/export processes, such as customs clearance and claims for inventory loss or damage
• Perform billing and A/R reconciliations
• Maintain SAP master data and other systems as needed

Qualifications:

• Bachelor's degree in Business, Logistics, Supply Chain or related field
• 3 years experience in Logistics coordination
• Experience working with electronic data using systems to manage logistics, such as warehousing or transportation, import/export, customs
• SAP (ERP) knowledge strongly preferred
• Fluent in Mandarin (spoken/written) is preferred

LITE-ON Technology Corporation is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.