Director - Casino Operations
: Job Details :

Why Bally's?

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

The Casino Operations Director oversees the development of the culture and environment in the Slot, Table Games, Casino VIP, and Casino Administration departments.

Responsibilities:

1. Responsible for overseeing the day to day operations of the casino while ensuring security of company assets, guest satisfaction and employee morale.

2. Keeps abreast of any changes in the Casino industry, such as wage rates, new games and machines, expansion or alteration, etc.

3. Prepare necessary data for the budget in areas of responsibility; project annual costs, revenue and monitor actual financial results in areas casino departments; take corrective action where necessary to help ensure that financial goals are met. Prepare regular and special reports as required.

4. Coordinates Casino operations with other departments, including Marketing, to ensure guest satisfaction and efficient operations.

5. Assists in the development of a culture and environment that delivers world class customer service.

6. Assists the General Manager in strategic planning, reviewing and recommending policy changes according to procedure.

7. Critique's and recommends changes to standard operating procedures.

8. Creates and reviews instructional material and follows any disciplinary action initiated by staff.

9. Strategizes ways to develop and reward new players within company guidelines; understands reinvestment levels of each tier segment.

10. Performs other related duties as assigned by the General Manager.

SUPERVISORY RESPONSIBILITIES

Responsible for the overall direction of the Gaming division. Responsibilities including hiring and training; planning, assigning and directing work; appraising performance; rewarding and disciplining staff, addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. Regular scheduled attendance required.

EDUCATION and/or EXPERIENCE

Bachelors' Degree required, preferably in Finance or Business. Five or more years of casino management experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Must register and maintain registration as a gaming employee in the State of Nevada pursuant to NRS 463.335.

LANGUAGE SKILLS

Must be able to effectively communicate in English. Must be able to read and write simple lists, interoffice memorandums, and business correspondence.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Must be able to use Microsoft Office products or any other Information Tech platform associated with the job duties.

REASONING ABILITY

Planning, writing, discriminating colors, concentrating amid distractions, remembering details, working rapidly, reading, directing others, using arithmetic, working at various tempos, remembering names and faces, examining and observing details, and making decisions.

PHYSICAL DEMANDS

Standing, walking, sitting, reaching, bending/stooping, kneeling, carrying, observing, lifting 25 lbs, hearing and observing.

What's in it for you:

· Competitive Salary with annual performance reviews

· Comprehensive health coverage plan that includes medical, dental, and vision

· 401(K)/ Company Match

· Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You – We can't wait to meet you!

Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.