Technical Product Manager
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Location: Hybrid/Remote: The successful candidate can work on a Hybrid/Remote basis, reporting into one of our offices located in Pennsylvania or North Carolina.Status: Permanent, Full TimePackage: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, (2 Days in the office for our Hybrid workers) Development & Opportunity (Personal & Technical), Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term & Short-Term Disability Insurance, Generous 401K (matching) Plan, Flexible Spending Account, Health Savings Account, 15 Days' Vacation + Plus Public Holidays + Buy and Sell Scheme.Who's Instem?Well, we're a global provider of bespoke industry-leading software solutions and services, which facilitate the pre-clinical, and clinical phases of the drug discovery process. We have over fifteen products in our portfolio, used by over 700 pharmaceutical clients (including all the top 20!)What's the culture/environment like? For a global business of over 300 staff, we very much have a family feel. You'll be part of a friendly, communal, solution based, flexible environment, where you'll feel empowered, valued and accountable. We'll invest in you as a person and encourage you to take part in companywide workshops for wellbeing, mental health, critical conversations, and strengths.Why are we hiring a Technical Product Manager?We are building our Product team and would love for a customer-obsessed product manager to join us on this journey!The Technical Product Manager will serve as the business representative on project teams, translating customer needs into actionable product requirements and aligning those with technical solutions. They will guide the product vision from early concepts through development, making daily decisions on technical and functional aspects to ensure alignment with business objectives. The Product Manager will collaborate with cross-functional teams to drive the product forward and influence strategic decisions.What are you responsible for?

• Subject matter expert in given product area and associated industry
• Interpret the needs of the market (for the product) and identifying the most cost-effective means of meeting those needs.
• Highly adaptable to the changing needs of the role.
• Break down complex product requirements into actionable user stories and tasks for engineering teams.
• Define acceptance criteria and ensure thorough understanding of technical, regulatory, and risk considerations.
• Lead design discussions with engineering to ensure features are clearly understood and feasible.
• Facilitate alignment between product vision and technical implementation
• Own and maintain the product backlog. Continuously prioritizing features and tasks based on business needs, stakeholder input, and technical dependencies.
• Collaborate with both internal and external stakeholders to gather feedback, clarify requirements, and ensure that product features meet business goals.
• Track and report on the status of product development, proactively identifying potential risks and blockers.
• Provide regular updates to stakeholders, ensuring transparency and clear communication.
• Ensure all necessary documentation, including user stories, technical specs, and acceptance criteria, is created and maintained.
• Share product knowledge and updates with both internal teams and customers.
• Work closely with operations and customer-facing teams to ensure smooth product rollout, monitor user feedback, and address any issues that arise post-launch.
• Capture, organise, and respond to market and customer requests for product improvements
• Adherence to the Company's Quality Management System to ensure that all work is handled Securely, Professionally and Diligently

Skills, Knowledge & Experience

• Expertise in managing the end-to-end product lifecycle, from concept to delivery.
• Strong experience with Agile frameworks.
• Ability to prioritize and refine product backlogs based on business goals, customer needs, and technical constraints.
• Understanding of software development processes, technologies (e.g., APIs, cloud platforms), and technical requirements.
• Skilled at collaborating with and influencing both technical and non-technical stakeholders.
• Proficient in translating business requirements into clear, actionable user stories with well-defined acceptance criteria.
• Ability to identify, assess, and mitigate risks in product development processes.
• Experience in planning and coordinating product releases and managing timelines effectively.
• Comfortable using data and analytics to inform product decisions and measure success.
• Knowledge of market and user needs for the product.

Please note: Frequent travel may be requiredAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Instem stores and processes data using an Applicant Tracking System (ATS). For more information regarding our privacy policy use the following link:

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionProduct Management and Marketing
• IndustriesResearch Services

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