Automotive Service Technician
: Job Details :

Job Description

Position: Service Technician

Department: Field Operations

Reports to: Area Service Manager

Position Type: Full-Time

FLSA: Non-Exempt

Wage Type: Hourly

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Installation, servicing, troubleshooting and removal of all products

Fulfill daily operational duties of assigned facility

Operate a clean, organized and hazard-free work environment

Conduct training sessions covering use of products to customers

Maintain a positive and caring atmosphere for customers and employees

Ability to think independently and work through service challenges consistently

Consistently perform daily inventory audits

Support internal departments and personnel, assisting at any opportunity presented

Timely submission of required reports and expenses

Management of daily hours, not exceeding set thresholds weekly

Correspondence with management when challenges are presented

Maintain the integrity, confidentiality and security of pertinent information and records

Adherence to all state and federal rules, regulations and statutes

Any other duty, as assigned

Minimum Qualifications (Education, Experience, Skills)

High School Diploma or equivalent

2 years experience in a similar position

Strong written and verbal communication skills

Possess excellent telephone skills

Detail-oriented

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, kneel and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and

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