Retail Shop Manager on Duty, Palo Alto
: Job Details :

Company Description

OUR STORY:

Equinox Group is a high-growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We are dedicated to exploring what's next for maximizing life and boldly growing the brands and experiences that define it. Our brands, including SoulCycle and Equinox Hotels, are recognized globally for inspiring members and employees to maximize their potential. We have locations in major cities across the United States, London, Toronto, and Vancouver.

OUR CODE:

We are passionate about high-performance living and practice what we preach—investing in our own health and fitness. We believe everyone has untapped potential, and it takes a disruptive approach to unleash it. We dream big, don't settle for the status quo, and sweat the details. We aim for 110% to help each other deliver the Equinox experience and help members achieve great results. We are obsessed with what's new, now, and next—living ahead of the moment in fashion, culture, and consumer behavior. We value humility and a team approach at all levels.

If you are a high-performing individual passionate about winning and inspiring others, we look forward to discussing career opportunities with you.

Job Description

We are seeking energetic, creative, and enthusiastic Retail Shop Managers-on-Duty to join our team at our state-of-the-art locations in Palo Alto. This role offers an opportunity to make a significant impact within a growing organization.

The MOD directs and motivates the sales team in one Equinox Shop, ensuring excellent customer service, a comprehensive customer experience, and operational excellence. The MOD reports to the Regional, District, or Area Shop Manager and the Assistant Manager, executing business strategies and action plans to maximize productivity and ensure compliance with all policies and procedures.

Responsibilities include, but are not limited to:

Sales & Service

• Achieve monthly sales goals (individual contribution to store goal)
• Coach and develop Style Advisors in selling tactics and understanding key metrics
• Ensure an unparalleled customer experience
• Maintain knowledge of all club and Shop services, programs, and products

Operational Excellence

• Uphold loss prevention and inventory management policies
• Ensure team understanding of communication and operational tasks
• Assist with hiring, training, coaching, and scheduling staff

Product & Presentation

• Ensure the Shop and staff reflect brand standards through merchandising and dress code adherence
• Maintain high standards of housekeeping and organization

Professional Dimension

• Build effective relationships with colleagues and clients
• Stay informed about company standards and practices
• Enforce policies and support initiatives
• Communicate effectively at all levels

Qualifications

Minimum requirements include proven leadership, retail experience, integrity, excellent communication, and flexibility to work varied schedules.

Additional Information

Benefits include:

• Competitive salary, benefits, and commission opportunities
• Complimentary club membership
• Perks including Personal Training, Pilates, Spa, and Shop discounts

Pay Transparency: $20.45/hr

This description outlines the general duties and requirements. Other duties may be assigned as needed.

Equinox is an equal opportunity employer. For more info, visit All information is confidential; applicants must have legal work authorization in the U.S.

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