Brooklyn Road Animal Hospital is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere. In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment. This is a full-time, or part-time position, with availability needed Monday-Friday, with rotating Saturdays. Full-time benefits and compensation**:
- Compensation: $15-17 per hour, for each hour worked*
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Uniform allowance
Minimum qualifications and skill set:
- 1+ years of client service experience
- Previous veterinary experience is highly preferred
- Proficiency in the following skills:
- Multitasking
- Phone etiquette
- Computer skills
At Brooklyn Road Veterinary Clinic, we are committed to providing outstanding care to the pets and families in Jackson, MI, and surrounding communities. Our clinic combines modern medicine with a personal touch, fostering a collaborative and supportive environment for our team. We believe in the human-animal bond and think of our pets as true family members. It is our mission to partner with our clients to nurture and preserve the human-animal bond by providing compassionate, expert, and affordable veterinary throughout a long and healthy life. Brooklyn Road Veterinary Clinic offers a great opportunity to grow professionally while making a difference in a community that values exceptional veterinary care. Join us, and apply today! *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.