Call Center Representative $20/HR - REMOTE AFTER ON SITE TRAINING
: Job Details :

Call Center Representative

Immediate call center representative needed, start next week opportunity to be 100% remote after training period. Must work on site in Albany, NY first. Opportunity to work with one of the largest financial organizations in the area. Full time opportunity with room for advancement Monday - Friday 8:30AM-5:30PM Albany, NY (onsite only) $20/hr.

Qualifications:

• 2 years of call center customer service experience
• Microsoft office proficient
• Type 35 WPM
• Excellent communication skills

Responsibilities:

• Responsible for the collection of accounts assigned by department management, including member negative share balances, MasterCard accounts, consumer, and small balance commercial loan accounts.
• Responsible for the accurate maintenance of records that may be used in the collection of accounts.
• Acquire and preserve knowledge of state and federal laws as they pertain to bankruptcy.
• Acquire and preserve knowledge of state and federal laws as they pertain to foreclosure.
• Make recommendations regarding repossessions, charge-offs, or further internal collection efforts to management.

Pay and Benefits: The pay range for this position is $16.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Albany, NY.

Application Deadline: This position is anticipated to close on Aug 20, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group Company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.