Service Desk Analyst
: Job Details :

Desktop Support Analyst within the Owens & Minor Global IT End User Experience Team. Provides technical support and troubleshooting for endpoint devices, including Windows 10 & 11 laptops and desktops. Ensures timely resolution of issues to maintain operational efficiency and user satisfaction. As a key member of the End User Experience Team, collaborates with IT leadership to implement and uphold Owens & Minors IT strategy, aligning with the overall business objectives. This position will primarily support US-based teammates and will align with typical continental US work hours, however this role will interact and collaborate with a larger global team. ESSENTIAL JOB FUNCTIONS: Support the Mission and Vision: Supports the mission and vision of Owens & Minors Global Infrastructure Delivery Excellence organization, fostering a business-oriented culture and mindset driven by continual service improvement techniques. Provide Technical Support: Answer and resolve endpoint migration-relate...Service Desk, Customer Service, Technical Support, Support Analyst, Analyst, Desktop Support, Manufacturing, Technology