Job Title
Main Function:
Under the direction of the Support Services Manager and within established organizational and departmental policies and procedures, responsible for performing a variety of duties, including transporting patients, and sorting, processing and delivering mail and packages.
This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.
Essential Job Functions:
- Use proper body mechanics to transport patients and equipment to all areas of the hospital. Transport and lift bodies into the morgue.
- Transport blood to the floors as requested.
- With, or without, nursing personnel, transfer patients onto and/or off beds, wheelchairs, and stretchers during patient transport.
- Change oxygen tanks and maintain proper number of oxygen tanks in each unit.
- Ensure proper IV positioning; make minor body adjustments and reset IV accordingly during patient transport.
- Monitor patients requiring one to one observation, reporting change(s) in conditions and needs, and care as supervisor indicates.
- Respond to security and life safety issues as needed.
- Process incoming and outgoing mail and packages using a variety of delivery companies including, but not limited to, United States Postal Service, United Parcel Service and Federal Express.
- Process and track packages using UPS computer.
- Process outgoing letters using an automated mailing machine. Maintain related records and track charges by printing reports.
- Prepare special mailings with Postal Service; i.e. First Class, Pre-sort and Third Class Bulk Mailings. Complete necessary forms, sort and set up mailing for proper classification.
- Sort interoffice memoranda and doctor's reports and distribute them to the proper locations.
- Patient Observer: (as needed)
- Remain in constant attendance with assigned high risk patient until relieved by assigned member of the healthcare team.
- Maintain safety for patients with suicidal ideation.
- Obtain assistance from healthcare team with any restrained patient who needs attention or assistance.
- Immediately report any change in the patient's condition to the patient's nurse.
- Perform the following tasks as necessary under the direction of the assigned nurse to maintain patient comfort and safety:
- Falls prevention
- Assist to place patient's extremities back into bed as needed
- Remove clutter or items within patient's reach
- Offer assistance with toileting
- Assist patient to walk if independent in ambulation
- Offer food and fluids
- Assist health care team members with turning and repositioning while maintaining patient privacy and dignity.
- Recognize when/how to call 44 for help
- Interact with patient as directed by the patient's nurse. Activities may include reading or talking to the patient, or playing cards
- Document patient status and interactions on required form per hospital policy
- The following responsibilities will require assistance from a trained member of the healthcare team:
- Application and ongoing assessment of restraints
- (If restraints are in use, PCO will notify healthcare team if restraints become too loose or too tight or if patient requires further help)
- Use of assistive devices
- Use of lift equipment
- Feeding patient with high risk of aspiration
- Adhere to strict confidentiality guidelines.
- Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control, and environmental standards.
- Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise.
- Meet annual competency and retraining requirements.
- Attend meetings as required.
Minimum Requirements:
- High school diploma or equivalent required
- Non-Violent Crisis Intervention training (MOAB or equivalent) required within three (3) months of hire
- Demonstrated strong interpersonal skills required
- Demonstrated basic computer skills required
- Demonstrated good judgment required; demonstrated ability to interpret and adhere to both verbal and written instructions required
- Three (3) to six (6) months experience preferred
- Availability to work weekends, and holidays required