Loan Servicing Associate I
: Job Details :

As a Loan Servicing Associate in the Global Securitized Product team, you will manage daily balancing of Mortgage Finance customers accounts and provide end-of-day reports. You will ensure all Service Level Agreements are met and serve as the primary interface with customers. Job Responsibilities:Process customer funding and paydown requests. Balance customer funding and operating accounts. Perform warehouse facility maintenance and facilitate training for new users. Report, research, and review cash flows. Ensure timely escalation and resolution of inquiries. Utilize technology to analyze client disputes and offer solutions. Report on defects and enhancements to applications/processes. Participate in application user acceptance testing. Drive risk and control agenda. Prioritize workflow and escalate when required. Read and analyze loan level activity. Required Qualifications, Capabilities, and Skills:Bachelors degree from an accredited university 5 years experience in accounting an...Associate, Retail, Banking