Clinical Scheduling Specialist
: Job Details :

Under the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patients. Obtains detailed clinical information by telephone or electronically. May provide basic information regarding the need for insurance referral(s). Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority. Performs independent patient and outside provider call triaging. Serves as a liaison between patient/family/provider. Resolves issues directly or ensures appropriate management of call by others. Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. May be required to perform other duties as required by the clinical practice support team. May provide general support and coordination for all aspects of pati...Clinical, Scheduling, Specialist, Patient Care, Patient Services, Healthcare