Computer Support Specialist II
: Job Details :

Computer Support Specialist Ii

The Martin-Gatton College of Agriculture, Food & Environment (M-G CAFE) is seeking a dedicated and service-minded Computer Support Specialist II to join our team at the Research and Education Center located in Princeton, KY, approximately 210 miles west of Lexington. This position is essential to supporting the research, teaching, and outreach missions of the Center, which is committed to advancing the science of production agriculture across Kentucky and beyond.

Key Responsibilities:

• Provide high-quality technical end-user support for faculty, staff, and students.
• Oversee and maintain computer security protocols, ensuring data integrity and safe access.
• Coordinate, track, and maintain IT hardware and equipment inventory.
• Troubleshoot and resolve hardware, software, and connectivity issues in a timely and professional manner.
• Collaborate with central IT and department leadership to implement technology upgrades and improvements.

Ideal Candidate Will Have:

• Proven experience in IT support roles.
• Strong communication and customer service skills.
• Familiarity with security best practices and equipment lifecycle management.
• A proactive, solutions-oriented mindset.

Why Join Us?

At Martin-Gatton College of Agriculture, Food and Environment, we offer a supportive environment that promotes professional growth through mentorship, development funds, and a culture of innovation. To find out more about M-G CAFE and how the college supports the mission of this being the University of, for, and with Kentucky, click here.

MS Windows; MS Office software; Programming software; Operating Systems

Skills / Knowledge / Abilities

Does this position have supervisory responsibilities? No

Preferred Education/Experience

Deadline to Apply: 09/08/2025

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• 1. * How many years of experience do you have supporting end users?* None* More than 0, up through 1 year* More than 1 year, up through 2 years* More than 2 years, up through 3 years* More than 3 years, up through 4 years* More than 4 years, up through 5 years* More than 5 years
• 2. * What is the largest amount of end users you have supported?* None* 1-50* 51-100* 101-200* 201-500* 500+
• 3. * What is the largest amount of computers you have supported?* None* 1-50* 51-100* 101-200* 201-500* 501+
• 4. * Describe your best success story providing IT/end user support. (Open Ended Question)

Applicant Documents

Required Documents

• 1. Resume
• 2. Cover Letter

Optional Documents

Apply Here: