Data Entry Specialist
We are looking for a meticulous Data Entry Specialist to join our team on a contract basis in Houston, Texas. The ideal candidate will play a key role in managing order entries, maintaining customer records, and ensuring seamless coordination across departments. This position requires precision, organizational skills, and the ability to handle customer interactions with a high level of care.
Responsibilities:
- Verify the availability of orders and monitor credit statuses for customers.
- Input orders accurately into the designated software systems.
- Provide freight quotations and manage freight claims efficiently.
- Generate invoices and issue credit notes in a timely manner.
- Maintain up-to-date inventory records and customer information.
- Securely store and organize essential documents.
- Address customer concerns and inquiries with a thoughtful demeanor.
- Process purchase orders and ensure proper handling.
- Deliver real-time updates on inventory statuses.
- Collaborate with other departments to ensure inventory accuracy and availability.
Requirements:
- Proficiency in answering inbound calls and handling customer inquiries.
- Experience in order entry and related administrative tasks.
- Strong skills in customer service and relationship management.
- Ability to generate and manage customer invoices accurately.
- Familiarity with processing purchase orders and coordinating shipments.
- Detail-oriented with excellent organizational skills.
- Competence in using software tools for data entry and inventory management.
- Effective communication skills to liaise with customers and team members.