About the Company
Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers, and create more jobs across all players in B2B transactions. We operate in a very fast-paced and nimble environment that is highly focused on a team-first, accomplishment-oriented culture that is passionate about the organization's success. Our products have been developed by a world-class engineering team that simplifies complex business problems. We encourage you to visit our careers page and read this blog post to learn more about our culture.
About the Role
Are you passionate about leading operational excellence in an entrepreneurial and dynamic work environment? Are you yearning for an opportunity to utilize your creativity to grow a scaling process? We are looking for an Account Manager - CPG to join us on our journey to facilitate a digital revolution in the B2B supply chain. We are a culture-first organization that works relentlessly to maintain our culture. The Account Manager – CPG will work directly with the customer to automate their workflows and improve customer and driver efficiency within their transportation network. The Account Manager – CPG will coordinate with internal and external stakeholders to empower the customer to better manage their network while ensuring driver success on the platform. The Account Manager – CPG will be a champion of the Vorto vision and will help drive adoption within their assigned customer.
Responsibilities
- Provides strategy and a playbook for the client that aligns with the overall company vision and objectives
- Lead the change management and adoption cycle of users, which includes the delivery and articulation of Vorto's value proposition to various customer stakeholders
- Train and onboard users across the customer's supply chain and logistics network
- Provide support to the customer, including the development of support automation tools
- Liaise between customer users and the Product team for new feature evaluation
- Maintain relationships with customer stakeholders, including buyers, influencers, users, and their vendors
- Responsible for Carrier, Owner Operator, and Driver Recruitment
- Build Regional Supplier Relationships and KPI Management
- Coordinate and conduct Training/onboarding of drivers onto our platform
- Responsible for application adoption by both drivers and clients
- Driver Community Management (drive culture)
- Conduct driver evaluations and coach drivers to ensure consistency and an exceptional experience
- Coordinate with HSE & Compliance Manager for risk & communications with drive teams
Qualifications
- Experience driving automation in technologically lagging industries
- Proven track record of exceeding annual targets and KPIs
- Experience with Customer Change Management
- Proven ability to work cross-functionally across customers' operations, IT, supply chain, logistics, and finance departments while supporting customer adoption
- Demonstrate a strong sense of urgency in all projects and an ability to prioritize and re-prioritize as necessary.
- Ability to multi-task projects and required tasks in an organized fashion
- Strong attention to detail and critical thinking, and problem-solving skills
- Ability to work a flexible 12-hour day, Monday through Friday, and available weekends as needed
- Proficiency in Microsoft Office (outlook, excel, word)
Educational/Experience Requirements
- Bachelor's or Master's of Science Degree (M.S.)
Pay range and compensation package
$90-125k
Benefits
At Vorto, we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers. We offer a competitive benefits package as well as numerous additional perks, including:
- Competitive compensation package
- Paid Time Off and Holidays
- Health, Dental and Vision Insurance
- 401(k) retirement plan with company match
- Flex and Health Savings Plans
- Company-paid life and short-term disability insurance
- Company-paid parking or RTD pass
- Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance
- Tuition Assistance
- Employee Assistance Program (EAP)
- Free or discounted legal program
- Product & Services Discount Program
- Modern office space in downtown Denver with daily coffee, tea, drinks & snacks
- We supply the industry's best hardware and productivity software
Equal Opportunity Statement
Vorto is an Equal Opportunity Employer. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
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