CSR - Customer Support
: Job Details :

We are searching for a detail-oriented, organized, and compassionate Temporary Administrative Assistant to join our Consumer Advocacy team. The ideal candidate will play a crucial role in handling administrative tasks, delivering responsive customer support, and ensuring smooth daily operations to further our consumer rights advocacy efforts. Key Responsibilities: Administrative Support: Assist with scheduling meetings, preparing agendas, and taking meeting notes. Organize and maintain digital and physical files. Prepare reports, presentations, and correspondence as required. Track deadlines, submissions, and follow-ups related to consumer complaints and advocacy initiatives. Support data entry and database management tasks. Customer Support: Respond to consumer inquiries via phone, email, or web portal in a timely and empathetic manner. Log and track complaints, feedback, and cases in internal systems. Provide accurate information about consumer rights, resources, and support procedur...Support, CSR, Customer Experience, Technology, Staffing, Customer