Customer Experience Specialist
: Job Details :

How will you make an impact? Are you someone who thrives in a fast-paced environment, has interpersonal skills and is dedicated to delivering elite customer satisfaction? We have an exciting opening for a Customer Experience Specialist to join our Encompass Third Party North American team! In this position, you will play a crucial role in enhancing the customer experience by focusing on key areas such as improving web content and facilitating on-demand sourcing among other responsibilities. This position requires versatile skills and the ability to rely on previous experience and judgment to effectively accomplish assigned tasks. What will you do? Content Management (50% of the time)Support the Content Analyst with inbox organization, email follow-ups, and transactional tasks. Contact suppliers for product information (titles, descriptions, images), perform QC and upload to fishersci.com and fishersci.ca (if applicable). Learn and apply AI processes to generate and edit workflows. ...Customer Experience, Specialist, Experience, Sourcing, Customer, Manufacturing, Business Services, Skills