Customer Service Representative
: Job Details :

Staffmark is seeking a Customer Service Representative to support a healthcare client in Columbia, TN. In this role, you'll deliver exceptional service to internal and external customers, resolve inquiries, and support claims-related questions. Pay: $17.00/hour Schedule: Monday - Friday, 7:00 AM - 5:00 PM Responsibilities: Provide outstanding support for health plan members Handle incoming/outgoing calls and resolve customer issues professionally Direct claims-related calls to UMR or Medicare Supplement Claims as needed Document inquiries accurately in the Facets System Identify and report system issues Manage multiple tasks and priorities efficiently Support billing inquiries Work overtime as needed Set and achieve career development goals annually Qualifications: High school diploma or equivalent 1 year of customer service experience preferred Strong communication and interpersonal skills Proficient in Microsoft Word, Outlook, and Excel Ability to multitask and manage priorities Why ...Customer Service Representative, Customer Service, Representative, Retail, Staffing, Support