Overview
The Employee Experience Coordinator is responsible for assisting with a broad range of human resources and administrative tasks to ensure a positive employee experience at MOM's Organic Market. This position acts as a liaison between employees and the Employee Experience Department and is key to the success of daily business operations and supporting company culture. This position is located in-office 5 days a week at our Central Store Support office (Rockville, MD).
Responsibilities
- Respond to employee questions via phone, email, chat and ticketing systems - including rotating weekend phone & ticket coverage (2 weekends/month)
- Provide an exceptional new-hire experience and complete onboarding/offboarding steps in a timely manner
- Process, collect, file and maintain a variety of employee documents and reports
- Assist with recruiting tasks (ex. phone screens and scheduling interviews)
- Ensure that internal HR checklists stay up to date for all related responsibilities
- Handle sensitive employee information with the utmost confidentiality and discretion
- Perform other general HR and administrative tasks
Qualifications
- 1-3 years' experience in field or career
- 1+ years' HR and/or office related experience
- Fluency in Spanish (oral and written) a plus
- Experience with Google Suite & Microsoft Office
- High attention to detail, especially with communication (written and verbal) and meeting deadlines
- Ability to prioritize tasks that change frequently and manage unexpected demands
- Dependable, follows instructions and takes initiative to solve problems
- Interpersonal skills to handle sensitive situations and confidential information
- Experience in a fast-paced work environment
- Interest in company culture and desire to grow in the HR field
Compensation and benefits
The hourly range for this position is $21.86 - 25.00. We carefully consider a wide range of factors when determining compensation, including job-related skills, experience, qualifications and competencies.
We also offer a full range of benefits including:
- Paid Time Off
- Paid Pregnancy and Child Bonding Leave
- 30% employee discount
- exceptional medical, dental and vision plans
- 401k with company matching
- and more!
MOM's participates in E-Verify (for more information, see E-verify participation and Right to Work).
Seniority level
Employment type
Job function
Industries
#J-18808-Ljbffr