Community and Constituent Advocate
: Job Details :

Community And Constituent Advocate

NY Help No Agency Assembly Majority, NYS Title Community and Constituent Advocate Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit None listed Salary Range From $55000 to $65000 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 35 Workday From 9 AM To 5 PM Flextime Allowed? No Mandatory Overtime? No Compressed Workweek Allowed? No Telecommuting Allowed? No County New York Street Address District Office City Bronx State NY Zip Code 10463

Duties Description: The position entails helping constituents address community concerns, such as quality of life issues that require working with city and state agencies to find solutions. Will assist constituents with the enrollment and renewal process of benefits programs offered through the NYC Human Resources Administration and other City or non-profit programs. Will possess knowledge of housing regulation, specifically knowledge of NYS HCR (DHCR) regulation (rent stabilization). Will have experience in providing assistance related to lease renewals, income affidavits, apartment repairs, tax abatement programs and other housing related matters. Will possess some knowledge of co-op/condo management and private homes related to homeowner tax abatement's and other available programs.

Responsibilities

• Assist constituents by telephone, email, and in person
• Correspond with State and City Intergovernmental Offices
• Assist with the management of incoming emails
• Maintain and monitor constituent tracker
• Maintain a contact list of intergovernmental affairs and other community service based organizations
• Work on projects related to Member town halls and sponsored events
• Attend and represent the Assembly member at public meetings

Minimum Qualifications

• Bachelor's and/or Master's degree(s)
• Experience in providing constituent services
• Knowledge of NYC housing both private residential properties and government regulated housing programs and entities, including knowledge of housing regulation, filings, tenant rights, housing court proceedings
• Knowledge of benefit programs such as SCRIE/DRIE, SNAP, Medicaid, medical insurance, HEAP, FHEPS, and Section 8.
• Computer literacy, including expertise with Microsoft Office and Google Docs
• Ties to the Bronx preferred
• Fluency in Spanish is a plus

Additional Comments

Please include your home address, email, and telephone number on your resume. Some positions may require additional credentials or a background check to verify your identity.