Job Location : Excelsior Springs,MO, USA
Responsibilities:
Welcomes patients and their loved ones when they come for appointments.
Answer phone calls and emails from patients, medical team, providers, and vendors.
Maintains office schedule for staff members.
Files medical records and other documents into the electronic medical record.
Keeps front desk and office organized and running smoothly.
Scheduling appointments and follow-ups for patients
Assists ill or distraught patients, as necessary. Telephones Omni bus or family members for patient transportation if needed.
Collect and process patient payments.
Assists patients with filling out forms and answering their questions.
Ensure patients have the correct information in their chart, example: address, phone number, insurance.
Uses medical office software and other technology to keep information organized and up to date.
Maintains a working relationship with medical team and other medical offices or departments.
Provides coverage and attends training at other Primary Care locations as directed.
Performs other duties and responsibilities as assigned.
Position Requirements:
Prefer High School graduate with courses in English, typing and math.
Good typing skills: experiences in reception work helpful.
Personal computer skills and Medical Terminology helpful.
Ability to communicate pleasantly and effectively with patients and/or their representatives and within the office complex.
Must have proven ability of self-starter and able to work under stress.
Maintain positive attitude and disposition and possess a neat business-like appearance, per policy.
Position Summary:
Greets patients and visitors in a friendly professional manner. Manage the patient experience while at the front desk during check in /check out process. Be a liaison between patients, clinical team, and other departments.
Pay Range $15.75 - $18.00
Facility Highlights:
At Excelsior Springs Hospital (ESH), we are dedicated to delivering high-quality care and service to our patients and residents, while improving access to care in our community. We rely on talented professionals to fulfill our mission. No matter what your role is, there is a place for you here. Join our team and make a difference! At Excelsior Springs Hospital, we ask our employees to embrace these SERVICE delivery standards and behaviors in order to promote our mission and vision: Supportiveness, Engaged, Respect, Vibrancy, Integrity, Communication, and Excellence. When you join our team, you'll experience this commitment to our mission firsthand, as you and your co-workers provide quality care and exceptional service to our patients. Enjoy an enthusiastic, warm and caring work environment that supports a healthy work/life balance. At ESH, we value your contributions at work, to your family and in your community. We support your growth both personally and professionally, and will do our best to help you achieve your goals. You'll also receive comprehensive benefits and the opportunity to work collaboratively with other dedicated professionals.
Location Highlights:
Excelsior Springs abounds in scenic beauty, both inside the city and in the surrounding countryside. The historic area of town is located along the East Fork of Fishing River, with winding stream valleys leading into the river and hills alongside. There are several native stone outcroppings, which are related to the city's historic mineral water resources. Individually listed National Register buildings include the Hall of Waters and Elms Hotel and Spa, set within National Register historic districts. Other landmarks include the Clay County State Bank (museum), the Oaks Hotel (apartments), and Carnegie Library (private). The last remaining mineral water well pagoda, the Superior Well, is locally protected.