Front Desk Operator and Scheduler
: Job Details :

Front Desk Operator And Scheduler

Are you a hard-working, high-energy, world-class worker looking to help change lives while working for one of the fastest growing companies in the fitness industry?

D1 Training is an athletic-based training fitness franchise that is quickly gaining nationwide attention. We help people of all ages accomplish their personal goals on & off the field. Due to our recent growth we are looking to add more A-Players to our team!

We are looking for a Rockstar Front Desk associate who:

• Is always high-energy (even at 5 am & 5 pm)
• Is great at talking with people and building rapport
• Isn't afraid to answer the phone & talk to strangers
• Isn't afraid of making 100 calls per day
• Isn't afraid to call a lead within 60 seconds of opting into ads
• Isn't afraid of following up with leads 30+ times to get them scheduled
• Is a BIG BELIEVER in overcoming objections
• Loyal, hard-working, self-starter
• Always follows through & never misses a deadline
• Believes that being early = on-time
• Can wear multiple hats
• Coachable team player!

Please do not apply if...

• You aren't a team player
• You aren't a coachable growth-oriented person
• You are high-energy one day & low-energy the next
• You are afraid to get your hands dirty (a.k.a. hard-working)
• You don't like making money

D1 Training is in need of a high-energy, enthusiastic person to win games. This position involves prospecting/list-building, making a large volume of outgoing calls (100+ per 4 hours), constantly and relentlessly following up on leads, scheduling appointments and managing a calendar, and selling all of our D1 services.

Must be a self-motivated, team-oriented person with a passion for sports/fitness who can talk to anyone. Sales and customer service experience is preferred, but not mandatory.

If you are still reading this job posting & want to apply...the following should be true about you:

I am someone who loves to show up early & work late. I am great under pressure, I always make big & SMART plays, I am committed to always stacking skills & leveling up. I love talking to people because it gives me the ability to use my skills & tactics to get people to commit to doing what will benefit them...without my help these people will continue to experience the same problems. I will reach out to a lead 30+ times before I give up, and I don't allow reject after attempt 31 to break my spirits.

A real day in the life of this role:

• You show up on time with high energy, excited to change lives today. You immediately sit down & begin confirming all of the appointments you have set for the day, you are booked back-to-back most of the day, going to be a big day! You send selfie videos to every booked appointment calling out the prospect by name because you are willing to do what most businesses won't! You send the video & then call to personally confirm. Because of this, you have really high show rates all day long.
• You have 30 minutes before your first appointment so now you attack the phones so you can work on getting 100 calls in before 1 pm! You have 13 leads that came in yesterday who did not schedule so you call them twice in a row, you follow up with a text & email, & you love it because you know that when they schedule, show, & then join D1 will truly help them accomplish their goals!
• You get 4 more appointments scheduled during these calls & now it is time for appointment number 1 . You greet the prospect at the door excited & calling them out by first name. You have them fill out a questionnaire, give them a tour, & now it is life change time.
• You do this 10+ times per day & during your gaps, you work the phones to ensure every lead is given max effort to get them to schedule & show.

Compensation: Base + commission + monthly bonus + monthly competitions/awards

• Part-time and full-time - up to $25/hour

Benefits:

• Uncapped commission
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement

D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world's best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.