Staff Software Engineer V - PagerDuty Automation
: Job Details :

Staff Software Engineer V - PagerDuty Automation

PagerDuty is seeking a Staff Software Engineer V to join our diverse, customer-focused team! As a Staff Software Engineer V, you will work across two teams on all things automation for PagerDuty. This is an exciting opportunity to drive automation architecture across the enterprise. The ideal candidate will have a strong background in Java, AWS, Kubernetes, and SaaS experience in large scale environments.

PagerDuty Workflow Automation enables enterprise teams to automate end-to-end incident response and operational workflows, significantly enhancing reliability, reducing incident response times, and driving operational excellence.

Key Responsibilities

• Define and lead the technical vision, architecture, and strategic direction for PagerDuty Workflow Automation.
• Architect and deliver complex technical solutions spanning multiple engineering teams.
• Collaborate closely with engineering management, product leadership, and cross-functional stakeholders.
• Act as a recognized technical leader and subject matter expert in SaaS development, workflow automation systems, and cloud-native architectures.
• Own the end-to-end lifecycle of technology initiatives.
• Drive continuous improvement in engineering practices, processes, and tools.

Basic Qualifications

• Minimum of 12 years of professional software development experience.
• Experience working with large systems or event-driven platforms at enterprise-scale.
• Demonstrated expertise designing, implementing, and operating scalable SaaS solutions.
• Expert-level knowledge of DevOps methodologies.
• Proven track record of delivering strategic cross-domain technical initiatives.
• Extensive experience influencing engineering direction across teams.
• Ability to participate in PagerDuty's on-call rotation.

Preferred Qualifications

• Deep expertise in building complex workflow automation systems.
• Experience defining system-level Service Level Objectives.
• Thought leadership within the industry.
• Ability to effectively communicate with executive leadership.

The base salary range for this position is $172,000 - $261,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies, and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story.

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

• Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
• Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
• United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

Candidates must reside in an eligible location, which vary by role.

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging.

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.