Service Technician, Refrigeration and Appliance Repair
Sears Holdings Corporation is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through ShopYourWay.com. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance.
Job Description
Hiring Bonus Ranging from $500-$1500 Depending on Qualifications Join the Sears Home Services team as an In-Home Appliance Service Technician! Are you looking for a role that offers you an opportunity to be a part of a dynamic, innovative organization? Then, we have the opportunity for you at Sears. Join a long-standing Fortune 500 organization, which has been recognized with awards and recognitions such as:
- Sears Holdings has been selected as a Silver winner by the online trade publication Retail Touchpoints for its 2014 Channel Innovation Awards.
- Sears Holdings has been named one of this year's 25 Best Places to Work for Recent Grads.
- Sears Holdings is ranked in the top 100 in the 2013 Best Adoption-Friendly Workplaces by The Dave Thomas Foundation for Adoption.
- Diversity MBA Magazine names two Sears Holdings leaders to its Top 100 Under 50 Diverse Executive & Emerging Leaders 2013 list.
- For the seventh consecutive year, Sears Holdings has been recognized by G.I. Jobs on its Top 100 Military Friendly Employers list. For 2013, the company is ranked at #14.
We are seeking an experienced In-Home Service Technician with a great attitude and the ability to help customers with their in-home repairs. This is an exciting opportunity to join the Sears family! Apply today! In-Home Appliance Service Technician Repair Technician Appliance Maintenance Benefits At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the repair technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider. For the In-Home Service Technician, we provide the following:
- Service van
- Specialized tools
- Uniforms
- Laptop computer
- Smartphone
- Home dispatched (most locations)
- Industry training
- Various incentive plans
- Career opportunities
Qualifications
As a Residential Refrigeration Repair Technician, you will have the opportunity to repair Refrigerators, Freezers (sealed and non-sealed systems) and Window Air Conditioners in the customers' homes. Appliance maintenance responsibilities include:
- Providing timely and quality repairs of customers' products
- Maintaining high-quality customer service and care
- Promoting and selling additional products and services
- Meeting key performance metrics and/or productivity goals
- Providing knowledgeable and courteous repair service
- Looking for ways to improve business performance and enhance the customer experience
- Communicating benefits of the Value Added Services Process to the customer
- Maintaining truck stock inventory within the prescribed company guidelines and standards
- Following the truck maintenance schedule and keeping a clean, organized truck
In-Home Appliance Service Technician Repair Technician Appliance Maintenance Job Requirements As an In-Home Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills. Additional Information
As an In-Home Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills. Requirements of the Service Technician role include:
- EPA Type 1 certification or CFC Certification is required (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs)
- High school diploma or general education degree (GED)
- At least 1 2 years of appliance maintenance or repair technician experience, preferred
- Working mechanical knowledge, including the use of tools and test equipment
- Ability to perform accurate repair of customer product
- Must complete all technician training elements within required timeframes
- Ability to follow directions and specific process steps to ensure quality workmanship
- Flexibility to work variable and flexible hours, including overtime
- Ability to use a computer for parts inquiries and ordering
- Must possess and maintain a valid state driver's license
- Must pass pre-employment drug screen and criminal background check
Join the Sears Home Service family! Apply today!