Job Location : Manchester,NH, USA
The Regional Manager - Restaurants and Bars is the main point of contact and connection between the Restaurant and Bar outlets that Lark manages and the off-property supporting departments. Leveraging daily analysis, this role needs to ensure a granular focus on revenues, COGS, labor, and act swiftly to ensure weekly and monthly targets are achieved. Hiring, developing, and providing feedback to the on-property Restaurant and Bar Managers, including the Front of House leadership and the Culinary leadership, is a critical aspect of this role, as is partnering with peers to ensure asset stability through onboarding, leadership change, and repositioning of assets. The Regional Manager - Restaurants and Bars travels to his or her properties, meets with all levels of staff, supports guest interactions, and sets the example for the property of Lark's core values. Responsibilities: • Manage a team of Restaurant and Bar leadership roles on properties, ultimately being accountable for their performance in Guest Experience, Employee Experience, and overall profitability • Partner with Lark departments to develop communication strategies and procedures to support the growth and improvement of our operations • Uphold the brand vision for each outlet we manage and maintain consistency online and in person for our guests • Supporting the new opening of properties, transition through renovations, or strategic repositioning • Responsible for delivering Annual Plans, Budgets (capital and operating), and ongoing forecasts for each outlet we manage • Ensure the property teams are trained in and staffed for the events involving Food + Beverage, and that they are handled safely and profitably • Communicate weekly the performance of the outlets, highlighting the KPIs and any concerns in the month for the month • Be familiar with the goals of any programs created to reduce COGS, improve quality, and support operational efficiencies across the organization • Set and lead regular meetings with ownership to review monthly financial performance, annual plans, quarterly marketing, or forecast updates • Consistently keep an agenda 12-18 months ahead, broken down into appropriate components (monthly/quarterly) to ensure alignment with the articulated goals of Lark • Regularly visit and audit the condition (virtual and physical) of the outlets, and ensure compliance with Brand standards • Recruit, train, develop, provide feedback, and oversee the employee journey of on-property Food + Beverage Managers and property Food + Beverage leadership • Ensure teams are trained in all food safety procedures and proper service of alcohol • Act as an example for Lark's culture of communication, inclusivity, and ventureship • Inspire new ideas, challenge the status quo, and look for ways to keep Lark innovating and standing out among hospitality companies • Ability to travel between 50-80% of the time Qualifications: • Minimum of 6+ years of hospitality leadership experience within Food and Beverage, with a preference for multi-unit leadership • Ability to communicate multiple aspects of the asset viability, including profitability, market conditions, RevPAR performance relative to the market, and performance of Restaurant and Bar outlets • Opening experience for restaurants or bars is a plus • Self-motivated and have the ability to work and travel independently • Strong financial acumen specific to restaurant operations and profitability • People-facing role, with the ability to work through difficult conversations and conflict Compensation: $95,000 yearly
• Manage a team of Restaurant and Bar leadership roles on properties, ultimately being accountable for their performance in Guest Experience, Employee Experience, and overall profitability • Partner with Lark departments to develop communication strategies and procedures to support the growth and improvement of our operations • Uphold the brand vision for each outlet we manage and maintain consistency online and in person for our guests • Supporting the new opening of properties, transition through renovations, or strategic repositioning • Responsible for delivering Annual Plans, Budgets (capital and operating), and ongoing forecasts for each outlet we manage • Ensure the property teams are trained in and staffed for the events involving Food + Beverage, and that they are handled safely and profitably • Communicate weekly the performance of the outlets, highlighting the KPIs and any concerns in the month for the month • Be familiar with the goals of any programs created to reduce COGS, improve quality, and support operational efficiencies across the organization • Set and lead regular meetings with ownership to review monthly financial performance, annual plans, quarterly marketing, or forecast updates • Consistently keep an agenda 12-18 months ahead, broken down into appropriate components (monthly/quarterly) to ensure alignment with the articulated goals of Lark • Regularly visit and audit the condition (virtual and physical) of the outlets, and ensure compliance with Brand standards • Recruit, train, develop, provide feedback, and oversee the employee journey of on-property Food + Beverage Managers and property Food + Beverage leadership • Ensure teams are trained in all food safety procedures and proper service of alcohol • Act as an example for Lark's culture of communication, inclusivity, and ventureship • Inspire new ideas, challenge the status quo, and look for ways to keep Lark innovating and standing out among hospitality companies • Ability to travel between 50-80% of the time
Compensation: $95,000 per year