IT Support Technician
: Job Details :

R&D Circuits, a member company of Advantest America, Inc., is wholly owned by Advantest Corporation (a Tokyo Stock Exchange listed company). For over 50 years, R&D Circuits has been a leader in the printed circuit board industry.

Job Description:

IT Support Technician

We are seeking a motivated and detail-oriented IT Support Technician to join our team. The ideal candidate will provide technical support, assist with system maintenance, and ensure smooth IT operations across the organization.

Responsibilities

• Provide technical support to end-users via phone, email, or in-person.
• Troubleshoot hardware and software issues on desktops, laptops, and mobile devices.
• Install, configure, and maintain computer systems and applications.
• Run system backups to ensure data integrity and recovery.
• Monitor servers for performance and uptime.
• Assist with basic networking tasks including troubleshooting connectivity issues.
• Document technical issues and solutions for future reference.
• Escalate complex issues to higher-level IT staff as needed.