Company DescriptionAbout Us At Beloform, we specialize in delivering innovative business solutions that empower companies to achieve their growth potential. With a client-focused approach and a commitment to excellence, we combine strategy, creativity, and execution to deliver measurable results. Our team thrives on building meaningful relationships and driving success for the organizations we serve. Job DescriptionJob Description We are seeking a motivated and detail-oriented Client Relationship Representative to join our team. This role is responsible for fostering and maintaining strong relationships with clients, ensuring their satisfaction, and identifying opportunities to provide additional value. The ideal candidate will be proactive, customer-focused, and able to manage multiple priorities effectively. Responsibilities
- Serve as the primary point of contact for assigned clients, addressing inquiries and concerns promptly.
- Develop a thorough understanding of client needs, goals, and challenges to provide tailored solutions.
- Coordinate with internal teams to ensure timely delivery of services and successful project execution.
- Monitor account performance, prepare reports, and present updates to clients.
- Identify opportunities for upselling or cross-selling additional services.
- Maintain accurate records of client interactions and transactions.
QualificationsQualifications
- Bachelor's degree in Business Administration, Marketing, Communications, or related field preferred.
- 2+ years of experience in client relationship management, account management, or customer service.
- Strong interpersonal, communication, and problem-solving skills.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
- Proficiency in Microsoft Office Suite; CRM experience is a plus.
Additional InformationBenefits:
- Competitive salary range of $62,000 - $68,000 per year.
- Opportunities for career growth and professional development.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Supportive and collaborative work environment.