Job Location : Battleboro,NC, USA
Nash County is seeking our next Animal Control Office Assistant for our Pet Connection Center! This full-time position works at our Pet Connection Center in Rocky Mount, NC. The main purpose of this job is to perform clerical and technical duties, prepare documents, correspondence and routing reports; to receive and process payments, issue dog licenses, assist the public, provide care and socialization of housed animals, maintain the Pet Connection Center in a clean, safe and orderly manner and provide other support duties as assigned. Immediate supervision is provided by the Animal Control Supervisor.
Depending upon assignment, duties may include, but are not limited to the following:
Answer inquiries from the public, over the counter, by email and telephone, on laws, rules, and regulations pertaining to animal control and the animal shelter. Accept animals into shelter performing preliminary examination including weighing, vaccinating, microchip scanning; conduct initial assessment of behavior and health; enter information into database. Build and maintain positive relationships with the public using principles of good customer service. Prepare and maintain records; enter and retrieve data; produce various documents and animal control reports. Provide food and water for each animal; observe food consumption to ensure animals' overall health; observe animals' behavior and physical appearance; report illness/injuries to supervisory personnel. Properly clean and disinfect cages and kennels; exercise animals; replace bedding, toys, and litter pans; maintain a clean and safe environment at all times. Maintain records regarding animal behavior and health; report minor and serious concerns to supervisor for further action. Administer medication, as directed. Maintain isolation of quarantined animals, as needed. Work with animals to socialize them and make them more adoptable. Monitor kennel security; recommend and implement improvements. Provide functional supervision over volunteer staff and develop volunteer and other programs. Monitor inventory of supplies and request and restock needed supplies. Maintain records on pick-up and release dates, quarantines, adoptions, disposals, and the status of the animals maintained at the shelter. Handle adoption of animals and release impounded animals to owners. Collect fees and issue receipts for the sale of dog licenses and spay/neutering certificates; may issue dog licenses. Dispatches Animal Control Officers as needed. Perform related duties as assigned.
An employee in this role should have knowledge of:
Laws and ordinances pertaining to animal control and care including general knowledge of public health rabies laws. Safe and humane animal handling principles and practices. Animal behavior and principles of care and feeding. Techniques used in the disposal of animals. Techniques for recordkeeping. Safe work practices. Modern office procedures, methods and computer equipment. Principles and practices of customer service.
This employee should also have the ability to:
Review, understand, and implement provisions of applicable codes, ordinances and regulations enforceable by the county. Apply laws, regulations, codes and departmental policies. Recognize, prioritize and accomplish needed/assigned tasks. Research, prepare and write clear and concise technical reports. Perform basic accounting and cash handling principles. Learn the applicable laws, ordinances, and regulations governing the keeping of animals within the county. Perform a variety of customer service tasks in support of assigned function. Communicate clearly and concisely both orally and in writing. Prepare clear, accurate, and concise notes, reports, and other correspondence. Observe, assimilate, remember, and record pertinent facts and details. Recognize common diseases carried by domestic and wild animals. Analyze problems and rationally take effective action in emergency and stressful situations. Establish and maintain cooperative working relationships with co-workers, other county employees, community and neighborhood organizations, and the public. Maintain the confidentiality of records. Deal courteously with the public. Operate a public safety radio, mobile data computer, office computers and mobile devices. Adapt to changing technologies and learn functionality of new equipment and systems. Safely operate a county vehicle. Understand and apply applicable federal, state, and local laws, codes, and regulations. Work independently and as part of a team.
Physical Requirements of the job may include sitting, walking, running, bending, stooping and lifting weights in excess of 150 lbs. with assistance. Work may include both indoor and outdoor activity where employee is exposed to elements of nature: cold, hot, rain, snow, sleet, ice, etc. Employee may be exposed to hazardous chemicals, smoke, or potentially hazardous or volatile situations.
Graduation from high school and previous clerical and/or animal shelter experience preferred; or an equivalent combination of training and experience.
Insurance programs include:
Group Health Insurance: Preventative Care Coverage, Prescription Coverage, Chiropractic Coverage
Group Dental Insurance
Group Life Insurance
Short Term Disability Insurance
Financial Programs:
Retirement, NC401(k), 457 Deferred Compensation, Special Separation Allowance
125 Flexible Benefit Plan: Health Care Spending Account, Dependent Care Spending Account
Direct Deposit
Credit Union
Leave Programs:
Vacation Leave, Sick Leave, Holidays, Military Leave, Civil Leave, Family Medical Leave Act
Other Programs:
Employee Assistance Program (EAP), Wellness Center and Telemedicine
Nash County is an Equal Opportunity Employer/Provider. USDA is an equal opportunity provider, employer, and lender.
Required Questions:
How many years experience do you have handling cash/preparing deposits?
Which best describes your level of education?
How many years of experience do you have in handling animals?
How many years of experience do you have working in an office setting with clerical or administrative duties?
How many years of customer service experience do you have?
Nash County
120 W. Washington Street Nashville, North Carolina, 27856
252-###-####