Job Location : East Liverpool,OH, USA
Patient Service Representative / Receptionist Southwoods Health is hiring a Patient Service Representative to work at our Calcutta location. The Patient Service Representative will provide a comprehensive, proactive, and patient-first experience for patients and visitors. Demonstrate outstanding customer service and interaction skills to facilitate patients while obtaining accurate demographic, financial, and insurance information.Essential Duties: Perform patient registration and check-in, co-pay collection, insurance verification, and other associated arrival desk functions Perform patient check-out, including post-visit instructions, follow-up appointment scheduling, and clinical orders Create a welcoming, friendly, and professional environment for patients and visitors through exceptional customer service Collaborate effectively with clinical staff Recognizes patients' rights and responsibilities and supports them in performance of job duties Ensure all processes at responsible physician practice maintains compliance with all regulatory agencies Perform other duties as assignedQualifications:Training or courses in business office activities, computer skills, and medical terminologyEffective communication skills, critical thinking, and ability to problem solveEffective organizational skills, attention to detail, and accuracyMaintain professional demeanor at all times, strong ethical and moral principlesCooperative work attitude toward coworkers, management, physicians, patients, and visitorsBasic skills in Microsoft office, requiredMedical receptionist experience, preferredFull-time. Monday-Friday 8:00am-4:30pm or 7:30am-4:00pm, weekly rotation. At Southwoods, it's not just about the treatment, but how you're treated. #SWHwww.southwoodshealth.com