ControlTech Automation Field Service Technician
As a member of ControlTech Automation (CTA), a division of Barry-Wehmiller Design Group, you'll be part of a team of expert engineers, technicians, and industry professionals. CTA is a control panel integrator and fabricator supporting industries nationwide. Our work spans from individual machines to complete plant systems, combining engineering design with precise panel fabrication and field service.
As a Field Service Technician, you'll serve as the frontline technical expert supporting customers with installations, troubleshooting, upgrades, and modifications of automation equipment and control systems.
What You'll Do
- Troubleshoot, repair, and modify mechanical, pneumatic, and electrical control systems at customer sites
- Install, test, and commission new equipment, including supervising placement, verifying hookups, and performing system adjustments
- Perform on-site upgrades and retrofits, including assembling kits, integrating components, debugging, and updating documentation
- Train customer personnel on system operation, safety procedures, and preventive maintenance
- Provide remote technical support and diagnostics from your home office as needed
- Read and interpret technical drawings, wiring diagrams, and system documentation
- Collaborate with internal teams to communicate field updates, redline prints, and support accurate documentation
- Build and maintain strong customer relationships while representing CTA with professionalism
- Maintain detailed service records and ensure project completion within quoted margins
- Comply with all safety standards, company policies, and UL specifications
- Travel frequently, including overnight stays, based on project location and customer needs
- Perform other duties as assigned to support overall customer and company success
What You'll Bring
- Associate degree in Electro-Mechanical Technology or related field with 3+ years of relevant experience, or a high school diploma with 7+ years of hands-on experience in control systems or field service
- Strong working knowledge of electrical, mechanical, and pneumatic systems, including experience with PLCs
- Ability to read and interpret electrical and mechanical prints and wiring diagrams
- Proficiency with diagnostic tools, basic hand and power tools, and panel shop equipment
- Solid computer skills, including Microsoft Word, Excel, and Outlook
- Strong problem-solving skills, attention to detail, and ability to work independently and in a team environment
- Excellent communication and interpersonal skills to support customer interactions and internal collaboration
- Valid driver's license and ability to travel regularly by car and air
- Physical ability to lift up to 50 lbs., move frequently, and work extended hours on-site in industrial environments
Travel: Up to 80%
We offer competitive pay, comprehensive benefits, and a culture built around teamwork, safety, and continuous improvement. If you're ready to bring your control panel and field service expertise to a company that values quality and relationships, apply now and grow your career with ControlTech Automation.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Location: St. Louis, MO
Time Type: Full time