IT Downtime & Disaster Recovery Specialist
: Job Details :

Summary

Join Our Team at Mercy Medical Center – Now Hiring an IT Downtime & Disaster Recovery Specialist!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

The IT Downtime & Disaster Recovery Specialist is responsible for developing, maintaining, and executing downtime procedures and disaster recovery (DR) plans to ensure business continuity during planned and unplanned system outages. This role ensures that critical IT systems, applications, and data remain secure and recoverable while minimizing operational disruption in healthcare, business, or enterprise environments

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 7+ years of experience in IT operations, infrastructure, or systems administration.
• Experience with disaster recovery planning, downtime management or business continuity processes.
• Preferred experience in healthcare, finance, or other regulated industries with strict uptime requirements
• Familiarity with virtualization, backup/recovery systems, security frameworks, and cloud technologies.
• Excellent problem-solving skills, with the ability to stay calm in high-pressure outage scenarios.
• Strong written and verbal communication skills, with an emphasis on user training and procedural documentation.
• Preferred knowledge of EHR downtime workflows
• Preferred EPIC BCA experience

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 7+ years of experience in IT operations, infrastructure, or systems administration.
• Experience with disaster recovery planning, downtime management or business continuity processes.
• Preferred experience in healthcare, finance, or other regulated industries with strict uptime requirements
• Familiarity with virtualization, backup/recovery systems, security frameworks, and cloud technologies.
• Excellent problem-solving skills, with the ability to stay calm in high-pressure outage scenarios.
• Strong written and verbal communication skills, with an emphasis on user training and procedural documentation.
• Preferred knowledge of EHR downtime workflows
• Preferred EPIC BCA experience

The IT Downtime & Disaster Recovery Specialist is responsible for developing, maintaining, and executing downtime procedures and disaster recovery (DR) plans to ensure business continuity during planned and unplanned system outages. This role ensures that critical IT systems, applications, and data remain secure and recoverable while minimizing operational disruption in healthcare, business, or enterprise environments

#J-18808-Ljbffr