Intake/Scheduling Specialist
: Job Details :

Takes inbound calls from patients and outside providers to set up patient charts, schedule appointments. Answers questions and provides information pertaining to well-defined areas, which require interpretation of policy. Reviews accounts and forms for accuracy and completeness. Responsible for sending documentation and claims for each patient visit to the correct insurance carrier. Communicates verbally and in writing regarding patient status and treatment plans with attorneys. Responds to telephone calls from internal staff, patients, adjustors, and attorneys. The job holder must demonstrate current competencies for job position. EDUCATION High school diploma/ GED or equivalent working knowledge preferred. EXPERIENCE One-year medical billing or medical business office experience in physician office or hospital environment; OR One-year customer service experience in retail, sales, or insurance; OR One-year experience in the insurance industry. Auto Injury experience is preferred. REQU...Specialist, Intake, Scheduling, Insurance, Healthcare, Patient