TELEPHONE OPERATOR
: Job Details :

Telephone Operator (PRN) JOB OVERVIEW: This position could be scheduled for daytime (730 AM to 430 PM) or nighttime hours, including Saturday, Sunday and Monday Only from 630 PM to 700 AM. The PBX Operator plays a vital role in ensuring smooth communication within the hospital environment. As the first point of contact for patients, visitors, and staff, the PBX Operator is responsible for efficiently handling inbound and outbound calls, routing calls to appropriate departments, and providing general information about the hospital. This position requires excellent communication skills, multitasking abilities, and a calm demeanor, especially during emergency situations. Key Responsibilities: Call Management: Answer inbound calls promptly, determine the nature of the call, and transfer calls to the appropriate hospital departments or personnel. Customer Service: Provide accurate information to patients, visitors, and staff regarding hospital services, departments, and directions. Emergenc...Operator, Telephone, Healthcare, PBX Operator, Customer Service, Hospital