Associate Director, Immunology, Patient Support Services Marketing
: Job Details :

Develop and maintain a comprehensive overview of the patient treatment experience, including emotional, clinical, and logistical challenges faced by patients and caregivers. Spearhead the creation and implementation of the patient/caregiver engagement strategy for PSS, aligning with overall customer engagement objectives. Translate engagement strategies into actionable PSS marketing and communication tactics for patients and caregivers. Generate and analyze critical patient and program insights to enhance overall patient experience and satisfaction with PSS programs. Collaborate with brand marketers to align marketing tactics and share insights on patient/caregiver needs and opportunities. Oversee the agency of record in executing PSS patient tactics through promotional review approvals. Manage patient material inventory, utilization, print requirements, and logistics. About You. Requirements:Bachelor's degree in Life Sciences, Business Administration, or a related discipline. Minimum ...Director, Marketing, Support, Associate, Patient, Patient Services, Retail