InterContinental Hotels Group, plc
Job Location : Chicago,IL, USA
Posted on : 2025-08-19T17:38:48Z
Job Description :
RELATIONSHIPS: Reports directly to Starbucks managerial staff. Interacts and cooperates with other Baristas and Bussers. Interacts with guests as appropriate. Interacts and cooperates with other outlets and departments as required. DUTIES AND RESPONSIBILITIES: Develops enthusiastically satisfied customers all the time Delivers Legendary Service to all customers by demonstrating Just Say Yes behavior and connecting with the customer. Responds to customer needs and says thank you to every customer. Maintains a calm and professional demeanor at all times; including those of high volume or unusual events to keep store operation to standard Anticipates customer and store needs by constantly evaluating environment and customers for cues. Discovers customer needs and appropriately suggests products with every customer to enhance service and meet/exceed sales goals. Assists customers in selection and purchase of specialty coffee beverages and whole bean sales. Maintains customer service area...Barista, Equipment Maintenance, Operations, Restaurant, Hotel, Customer
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