athenahealth, Inc.
Job Location : Belfast,ME, USA
Posted on : 2025-08-14T11:10:36Z
Job Description :
Include (but are not limited to):Support customer issues and requests submitted to our queues. Assist in managing project timelines, deliverables, and communications to support team and organizational initiatives. Collaborate with cross-functional teams to ensure alignment of project goals. Communicate effectively to provide clear updates and documentation. Apply creative problem-solving skills to proactively identify and resolve challenges impacting delivery of Clinicals functionality. Work independently to manage assigned tasks while contributing collaboratively to team objectives. Assist in gathering and analyzing customer feedback to inform support process scalability. Support training and onboarding efforts for new team members by contributing to collateral and resource maintenance. Engage in additional projects/initiatives as needed. Education & Experience:Bachelors degree or equivalent experience in healthcare preferred. Effective project management skills and ability to priori...Clinical, Delivery, Product, Associate, Clinic, Technology, Healthcare, Support
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