Self-Checkout Attendant
: Job Details :

Guest Assistance:Greet every guest in a friendly, helpful, and professional manner. Provide guidance on using self-checkout machines. Assist guests with scanning items, handling payments, and bagging purchases as needed. Continuously moving through the self-checkout area to respond to guest inquiries and interventions with urgency. Guest Experience:Offer exceptional customer service by providing helpful solutions and addressing guest questions or concerns. Maintain a positive attitude and demonstrate patience in stressful situations. Educate guests on self-checkout interventions, features, and benefits. Encourage new users and help manage traffic flow by inviting guests with small orders from a traditional lane. Technical Support:Troubleshoot and resolve basic technical problems with self-checkout machines. Report any malfunctions or maintenance needs to the appropriate personnel. Ensure self-checkout stations are operational and stocked with necessary supplies (e.g., receipt paper, ba...Attendant, Guest Experience, Operations, Technical Support, Grocery