Dispatcher
: Job Details :

IAA, an RB Global, Inc. company, our Dispatchers play a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes our branch productivity. Dispatchers embody our will to win and team player values, by providing outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. They play a crucial part in IAA's business and branch growth. What do IAA Dispatchers Do? Manage tow truck resources and assign work in an efficient manner to achieve on-time performance & optimize tower productivity Plan future day resource requirements and coordinate with towers to line up required truck resources. Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources Recruit new towers to build tow networks with added resources Provide necessary documentation to drivers for each pickup and delivery, including check & cash handling as needed Moni...Dispatcher, Dispatch, Vehicle, Global