- Diverse, Inclusive, Welcoming Safe Space for Everyone
- Opportunities to Group
- We're Competitive
- Paid time off
Position Objective: The Restaurant General Manager is the operational leader of the restaurant, responsible for the overall management of the day-to-day operations, including overseeing staff, ensuring guest satisfaction, and maintaining operational efficiency. This role involves significant management responsibilities, including financial performance, staff development, and adherence to health and safety standards.
Essential Duties and Responsibilities:
Operational Leadership:
- Direct comprehensive restaurant operations, ensuring optimal performance across all service areas.
- Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management.
- Develop and implement effective sales and profitability strategies.
Leadership and Staff Management:
- Lead, inspire, and train staff to promote a culture of high performance and exceptional customer service.
- Manage shift operations, including scheduling, staff training, and performance evaluation.
- Create and maintain a positive and productive work environment for all employees.
- Oversee financial activities including budgeting, P&L management, cash handling, and financial reporting.
- Manage inventory, control costs, and execute accurate liquor inventory assessments to track variances.
Guest Experience and Compliance:
- Handle customer complaints and resolve issues, ensuring guest satisfaction and repeat business.
- Collaborate with kitchen staff to develop menus that meet market demand and seasonal trends.
- Monitor customer feedback and implement necessary operational improvements to enhance the dining experience.
- Ensure strict compliance with all health and safety regulations, including food safety standards.
Regulatory and Administrative Responsibilities:
- Maintain full compliance with local, state, and federal regulations concerning health, safety, and employment.
- Handle HR issues and communicate effectively on urgent matters.
- Regularly review and update compliance protocols and staff training to meet industry standards.
General Functions & Responsibilities:
- Actively participate in community events and foster relationships with local businesses and stakeholders.
- Ensure the efficient operation of private event segments, enhancing service delivery and guest satisfaction.
- Perform other duties as assigned, providing flexible and responsive leadership.
Requirements:
- A minimum of 5 years of experience in restaurant management, with extensive knowledge of restaurant operations.
- Demonstrated proficiency in using industry-standard software and systems for reservations, scheduling, and financial management.
- Strong leadership skills, with a proven track record of developing successful teams and implementing operational best practices.
- Excellent organizational, communication, and interpersonal skills, capable of managing multiple priorities in a high-paced environment.
- Deep understanding of P&L statements, budgeting processes, and cost control measures.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Must possess a current food safety certification and remain knowledgeable about the latest food and beverage regulations.
Complete our short application today!
Taylor Street Tavern polishes the ruggedly natural aspects of the Pacific Northwest into precisely crafted plates for daily breakfast, lunch, and dinner offerings.
Locally sourced ingredients also make an appearance in the house-crafted cocktails and West Coast wine selections.
First Name *
Last Name *
Email *
Phone *
Yes, Text Me!
I want to get text messages for this job from Urban Restaurant Group.
Yes, Text Me!
I want to get text messages for this job from Urban Restaurant Group.
Message and data rates may apply. Reply STOP to opt out. See our and Privacy Policy for details.
Have you ever worked for Urban Restaurant Group? *
Location Brix Tavern Carlitas Chez Jose Fullers Burger Shack Fullers Coffee Shop Gordon Tavern Kennedy's Steak House Metropolitan Tavern North Fork Tavern NW Glisan Palm Court Pearl Catering Taylor Street Tavern Urban Venues
What type of service do you feel most comfortable working in? *
How many years of management experience do you have? *
What has been your favorite manager job and why? *
What characteristics do you look for in an ideal employee and why? *
I was referred to this position by a current employee
We're Competitive
Work-life Balance
Opportunities to Group
Diverse, Inclusive, Welcoming Safe Space for Everyone
#J-18808-Ljbffr