Customer Quality Supervisor
: Job Details :


Customer Quality Supervisor

Yazaki North America

Job Location : all cities,MA, USA

Posted on : 2025-08-14T01:09:14Z

Job Description :

Select how often (in days) to receive an alert:

Job Function: EDS_QualityJob Discipline:Job Family: Operational Quality (PL)

Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products, and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Customer Quality Supervisor in our plant in [[location]].

Position: Customer QA Supervisor

Job Criteria:

  • Level of studies: Master's degree in industrial engineering or equivalent
  • Experience: Minimum 2 years in EDS manufacturing; preferred 1 year in a leadership role
  • Languages: Fluent in English & French (Good communication and interpersonal skills)

Responsibilities:

  • Supervise and manage the customer and project quality team, including skills development and coaching
  • Supervise and manage the quality resident team for Renault Tangier and Somaca
  • Define internal objectives for the customer and project quality team aligned with business requirements
  • Monitor and ensure customer scorecards and external quality KPIs are within targets
  • Manage external claims: analyze quality issues, response times within deadlines, and define and monitor action plans
  • Coordinate rework activities with QREs and quality CSC at various customer locations
  • Ensure action efficiency and transvalization through KAKOTORA / FMEA / 8D audits / claims follow-up sheets
  • Develop and implement quality improvement initiatives via External QIP
  • Ensure implementation of LPA audits according to YAZAKI standards
  • Prepare for external audits and monitor actions
  • Manage deviations and trucking processes

Profile requirements:

  • High personal motivation with the ability to develop practical or innovative approaches to meet objectives
  • Results-oriented with strong problem-solving and decision-making skills
  • Solid knowledge of quality tools (e.g., FMEA, SPC)
  • Ability to work effectively in a matrix environment
  • Proficient in all major Microsoft Office applications

At Yazaki, we are committed to providing equal employment opportunities for everyone, extending to all aspects of employment.

We look forward to receiving your application and getting to know you. Please apply by clicking the 'Apply Now' button. Wishing you success in your application!

Ps. Didn't find what you're looking for? Check out our careers page! You might find your next dream job.

Copyright 2020 – YAZAKI. All rights reserved

#J-18808-Ljbffr
Apply Now!

Similar Jobs (0)