Network Specialist I/II (41-6098) Anchorage Information Services Support
: Job Details :

Job Description

The Information Services Support Division of the Alaska Court System (ACS) invites applications for a Network Specialist 1. This position will provide technical support for ACS network devices and services. The following are currently assigned duties.

This is not a remote position and requires in-person work at the Anchorage court location.

Join the Alaska Court System's Networking team and help power the systems that keep justice moving! We're looking for a tech-savvy problem solver who enjoys working with servers, networks, and cutting-edge tools. In this role, you'll install and maintain Datacenter/WAN/LAN infrastructure, and manage systems like Microsoft Windows Server, Exchange, SQL, Citrix, antivirus software, and more—keeping our critical technology running smoothly.

You'll troubleshoot network issues, fine-tune system performance, and make sure users have secure access to the tools they need. From supporting local and wide area networks to enhancing digital communication systems, your work will have a real impact every day. You'll collaborate with state agencies and vendors, plan for emergencies, and help shape the future of court technology.

If you like variety, this job delivers—you'll even travel to remote court locations across Alaska to set up or repair systems, bringing high-quality tech support wherever it's needed. Every day brings new challenges and the chance to make a difference.

This is a flexibly-staffed position. Progression to the higher level may occur when the incumbent: 1) successfully completes a specified training plan; 2) meets all other specified terms of the flexible staffing agreement; 3) meets the minimum qualifications of the higher level; 4) is certified by the supervisor as capable to perform at the higher level; and 5) is approved by the Human Resources Department. When certified, the position may be reclassified to Network Specialist 2, salary range 20 ($3,633.00 bi-weekly).

This position is in the partially-exempt service; the incumbent serves at-will to the appointing authority.

An ideal candidate will possess the following knowledge, skills, and abilities. Please detail each of these in the required letter of interest.

• Effective problem-solving, multi-tasking and critical thinking skills.
• Experience and ability to deal with high-priority, confidential, or sensitive information.
• Ability to work calmly and effectively under tight/high-pressure deadlines and changing priorities.
• Ability to stay focused on numerous details and maintain a high level of accuracy.
• Ability to accept supervision and direct instruction.
• Ability to communicate information courteously, accurately and effectively.

Preferred Experience:

• Two (2) years of active directory experience within the last three (3) years.
• One (1) year of VMware experience (Version 7 or higher).
• One (1) year of Citrix experience (Version 7.15 or higher).
• One (1) year of Cisco Meraki Security Appliance or similar infrastructure experience.
• One (1) year of Palo Alto or similar web security software experience.
• One (1) year of experience administering a Microsoft Exchange installation (Version 2010 or higher).
• One (1) of experience configuring Cisco routers and switches.
• Possess a Microsoft infrastructure certification, Microsoft Security Certification, Cisco Certified Network Associate (CCNA), or relevant certification.

LEGAL RIGHT TO ACCEPT EMPLOYMENT

The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function as an employer sponsor.

The Work Hours

Full-time court employees are currently scheduled to work 37.5 hours per week. The work hours for this position are Monday - Friday, 8:00 a.m. to 4:30 p.m. with a one-hour lunch break.

Benefits Available to Full-Time Employees

• 12 paid holidays per year
• Personal leave accrual up to four weeks per year at full-time
• Medical and dental coverage for employee and eligible dependents
• Vision plan (optional)
• Employer-paid Basic Life insurance with additional coverage available
• Membership in the Public Employees RetirementSystem (PERS)
• Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security
• Alaska Deferred Compensation Plan (optional)

See for additional information.

Minimum Qualifications

Three years of professional experience in networking, information technology analysis and troubleshooting, system maintenance, computer hardware and software installation and maintenance, network utilities and services, and database management; one year of which MUST be in Microsoft-based network operating systems.

Substitution:

A bachelor's degree in Information Technology, Computer Engineering, Computer Science or a closely related field may substitute for two years of non-specific professional experience.

OR

A Microsoft Certified Systems Engineer (MCSE) certificate or relevant certification may substitute for one year of non-specific professional experience.

Additional Required Information

This applies to your application submission.

Documents to beAttached to the Application(REQUIRED):

• A letter of interest, completed per the instructions below.
• Post-secondary transcripts, if using education to meet minimum qualifications.

Documents to be Submitted at the Time of Interview (REQUIRED):If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application):

• Copies of your most recent (2) performance evaluations or two (2) letters of recommendation.
• A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses.

LETTER OF INTERESTPlease attach a professional letter of interest to your application before submitting it online or, if unable to attach to your application, email it to ...@akcourts.gov. Your letter of interest should:1) Be professionally written and include proper format, grammar, spelling, andpunctuation.2) Explain how you meet the minimum qualifications of the position.3) Express your interest in employment with the Alaska Court System. The letter will be used to help determine which applicants will advance to the interview phase of the recruitment and selection process. WORK HISTORYIf using work experience not already documented in your application, provide the employer's name, your job title, dates of employment and whether full or part-time. Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment. EDUCATIONIf post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application. If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field. Copies of academic transcripts will be required at time of interview. SELECTION PROCEDUREApplicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately, we cannot always interview all applicants. If your application is considered not qualified, you will be sent a notice within two weeks after the closing date for this recruitment. If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you. Qualified applications will be forwarded to the hiring supervisor.NEPOTISM REVIEWTo avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director. BACKGROUND AND CREDIT CHECKSA criminal background check and credit check will be conducted prior to an employment offer being made. Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer no to these questions. If you are not sure if your situation requires disclosure, please contact the Human Resources Department at (907) ###-####. The Court System reserves the right to confirm all background information.

Contact Information Contact Title: RecruitmentE-Mail: ...@akcourts.gov Mailing Address: 820 West 4th Avenue, Anchorage, AK 99501 Phone Number: (907) ###-#####J-18808-Ljbffr