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- Provide leadership on a team of engineers including coaching and reviews
- Proactively perform analysis of existing environments to determine ways to improve availability and performance or to drive down costs
- Collaborate with Engineering to drive the CI/CD delivery process and improvements
- Ensure that automation is used in all cases possible
- Drive continuous improvement efforts
- Stay up to date on the latest technologies and best practices and apply these to the builds for all environments
- Support existing environments and provide thorough and timely responses to all incidents
- Document processes and best practices
- Work with architecture to drive and document all environments and changes
- Produce network, infrastructure, security, and flow diagrams
- Introduce and/or build new tools to improve efficiency and reduce potential incidents
- Ensure systems are scanned and vulnerabilities are remediated within required timeframes
- Determine and present designs and approach to delivery teams and leadership
- Actively troubleshoot during build and test to ensure issues are caught as early in the process as possible
- Provide an incident escalation path as needed
- Mentor and train other engineers and team members as needed
DescriptionEssential Duties
- Provide leadership on a team of engineers including coaching and reviews
- Proactively perform analysis of existing environments to determine ways to improve availability and performance or to drive down costs
- Collaborate with Engineering to drive the CI/CD delivery process and improvements
- Ensure that automation is used in all cases possible
- Drive continuous improvement efforts
- Stay up to date on the latest technologies and best practices and apply these to the builds for all environments
- Support existing environments and provide thorough and timely responses to all incidents
- Document processes and best practices
- Work with architecture to drive and document all environments and changes
- Produce network, infrastructure, security, and flow diagrams
- Introduce and/or build new tools to improve efficiency and reduce potential incidents
- Ensure systems are scanned and vulnerabilities are remediated within required timeframes
- Determine and present designs and approach to delivery teams and leadership
- Actively troubleshoot during build and test to ensure issues are caught as early in the process as possible
- Provide an incident escalation path as needed
- Mentor and train other engineers and team members as needed
Required Qualifications
- Bachelor's degree in IT related field or equivalent work experience
- 8+ years supporting a production system as a Cloud Engineer
- 4+ years in cloud platforms such as Google Cloud or Amazon Web Services
- 2+ years in a senior role including mentoring, coaching, and training
- Experience with Kubernetes services such as Google Kubernetes Engine
- Strong scripting abilities with one or more languages such as PowerShell
- Excellent communication skills, both in the written and the verbal form
- Experience using and introducing Continuous Integration/Deployment tools
- Experience with Infrastructure as Code (IaC) such as Terraform and Ansible
- Strong grasp of networking principles and their implementation
- Strong experience using and configuring Linux and Windows operating systems
- Experience working with databases such as Oracle, CloudSQL, MSSQL, or CockroachDB
Preferred Qualifications
- Experience in software development
- Experience in on-prem infrastructure builds
- Experience with .Net languages
- Experience with telemetry tools such as Prometheus
- Experience with APM tools such as Datadog
Benefits:Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or (applicable country) on a full-time basis without the need for current or future immigration sponsorship.This role is eligible to be primarily remote within the United States. However, candidates must reside within a reasonable commuting distance to one of our office locations, as occasional on-site presence may be required for team meetings, training sessions, or company events.Seniority level
Employment type
Job function
- Job functionEngineering and Information Technology
- IndustriesFinancial Services and IT Services and IT Consulting
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