Field Service Technician II - San Jose, San Francisco, Sacramento California
: Job Details :

Additional Location(s): US-CA-San Francisco; US-CA-Sacramento

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we offer opportunities to work with diverse and high-performing teams, addressing key challenges in the health industry. With access to the latest tools, information, and training, we support your career growth and ambitions.

Field Service Technician II

About the Role:

The Field Technician II at Boston Scientific will interact with patients to perform service-related activities such as troubleshooting, warranty decisions, complaint handling, sales orders, RGA's, event registration, and candidate requests. The role requires compliance with all regulatory requirements related to complaint handling and maintaining data accuracy within BSC business systems.

Interested in learning more about the role? Check out our video featuring Bob:

Your Responsibilities Include:

• Reporting of field activities
• Electronic troubleshooting and component replacement
• In-servicing/training medical personnel
• Preventative and corrective maintenance
• Reporting complaints and documenting in the complaint handling system
• Equipment upgrades
• System installation
• Performing other related duties and special projects as assigned

What We're Looking For:

Required Qualifications:

• Associate's degree in Biomedical Engineering, Electronics, or a related field, or equivalent combination of education and experience
• Ability to work independently with some supervision and manage multiple tasks
• Strong computer networking, troubleshooting, administrative, and communication skills
• Familiarity with electronic test equipment such as Digital Multi-Meters and safety analyzers
• Willingness to travel approximately 75% of the time, often on short notice
• Own a vehicle less than five years old meeting insurance requirements and maintain a clean driving record
• Ability to lift items weighing up to 75 lbs occasionally

Preferred Qualifications:

• Additional experience in biomedical, electronics, or related fields
• Over 2 years of field service experience, preferably with medical equipment
• Experience in technical roles in medical, military, or related areas
• Specialized experience in electrophysiology, laser, medical imaging, or cath lab procedures

Requisition ID: 609282

Salary Range: $53,768 - $91,416

The actual compensation will vary based on location, experience, education, and other relevant factors. Boston Scientific offers a comprehensive benefits package, details of which can be found at www.bscbenefitsconnect.com.

Additional information about employment policies, including COVID-19 vaccination and substance testing requirements, is included in the full job posting.

Boston Scientific is committed to diversity and inclusion, ensuring equal opportunity in employment regardless of race, religion, gender, age, disability, or other protected classes.