Job Location : Lake Mary,FL, USA
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Mitsubishi Power Americas, Inc. in Lake Mary, FL is seeking a Business Process Improvement Manager.SummaryOur New Generation Systems (NGS) Business Excellence (BE) team is responsible for driving NGS strategic initiatives in quality, process and system improvements, aligning with our long-term vision and operational priorities.We are seeking a Business Process Improvement Manager to join our expanding team.As a key member of our BE team, you will coach and lead a small team responsible for identifying, developing, and delivering business process, system, data and reporting improvements across NGS.The Business Process Improvement team's work plays a key role in creating a more connected process, data-driven and efficient organization.Essential Duties & ResponsibilitiesDemonstrates our core competencies: Action oriented, change champion, customer-focused, developing self & others, and ownershipLead and support internal NGS initiatives focused on people, process and system improvementsPartner with our NGS departments to understand business needs, priorities and challengesFacilitate workshops, gather and document business requirements, process flows, use cases, and user storiesTranslate requirements into clear functional specifications and improvement proposalsPartner with NGS departments and IT to design and implement business processes and technology solutions aligned with NGS strategyManage and execute business process and systems improvement projectsLead and mentor your team, including performance management, skill development and workload planningKnowledge, Skills & EducationBachelor's degree in Industrial Engineering, Business Administration, Information Technology, or related field10+ years of experience in business process improvement, requirements gathering and analysis, documentation, and system implementationProven track record in leading cross-functional improvement projects, managing stakeholder engagement, and workshop facilitationSkilled in process mapping, continuous improvement methodologies (Lean, Six Sigma), and change managementStrong experience in coaching and leading teams, performance management, and talent developmentExcellent analytical, problem-solving, and strategic thinking skillsStrong verbal and written communication skills, with the ability to influence people at all levelsFamiliarity with business intelligence tools (PowerBI, Tableau, etc.)Certification such as Lean Six Sigma, Prosci, PMP are a plusAbility to travel 20%WHY YOU SHOULD APPLYExcellent Benefits (Medical, Dental, Vision & 401K Matching)Excellent development programs and advancement opportunitiesTuition reimbursement and on-the-job trainingPaid vacation, sick time, and holidaysCommitted to quality products and servicesGreat working environment and cultureEmployee Appreciation Programs and EventsEEO STATEMENTMitsubishi Power Americas, Inc. is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.
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