Store Manager - Ridgedale Center
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As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking pride in delivering exceptional customer experiences. This role offers the opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job requires completing an assessment that will be emailed to you upon application submission.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and surpass commercial targets and KPIs, setting new records and achieving success.
• Create unforgettable shopping moments that exceed expectations, displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability for performance, and providing real-time feedback to empower achieving KPI goals.
• Build loyal fans by engaging authentically and fostering lasting connections beyond transactions.
• Expand your network and attract top talent to Pandora through seasonal and core hiring for roles like Assistant Store Manager, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and HR to address performance issues and policy violations.
• Utilize your expertise across talent, brand, operations, and fan experience to implement visual merchandising directives, operational processes, and talent development effectively.
• Perform other duties as assigned.

To craft your career with us, you should have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Strong communication skills, both written and verbal, demonstrating a sense of Care.
• The ability to connect with people at all levels, charming and captivating audiences.
• Sharp business acumen and analytical thinking to deliver positive results.
• Skills in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail point-of-sale systems.
• Proof of being at least 18 years old, with the ability to provide proof of identity and work eligibility.
• A flexible work schedule including nights, weekends, and holidays, with physical ability to stand for extended periods, lift 50+ pounds, and arrive on time.

We offer:

• A competitive compensation package including base salary and bonuses, 401K plan.
• Extensive benefits such as Medical, Dental, Vision, Disability, Life insurance, anniversary gift cards, and product discounts.
• Growth opportunities through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO including vacation, personal, sick, birthday, celebration days, and paid holidays.
• Salary range: $60,000 - $69,000, commensurate with experience.

About Pandora:

Pandora is the world's largest jewellery brand, specializing in accessible luxury jewelry made from high-quality materials. Our jewelry inspires self-expression and storytelling through meaningful pieces. We operate in over 100 countries with more than 6,800 points of sale, including over 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and is committed to sustainability, aiming to halve greenhouse gas emissions by 2030. Pandora is listed on Nasdaq Copenhagen, with revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora's recruitment procedures are transparent and fair, removing biases and discrimination risks. We encourage applicants to refrain from including identity-related details such as photos, marital status, or age.

About Pandora NAM:

The Pandora North America team includes over 115 employees in New York & Baltimore offices, 80 in Columbia Logistics Center, 100 in field roles, and over 3,900 in owned and operated stores. The U.S. is Pandora's largest market, with over 1,400 points of sale, including more than 420 concept stores, over 300 of which are company-owned.