Job DescriptionJob Description
GENERAL SUMMARY
The Quality System Manager reports to the Director of Quality. The Production Quality Managers will be a dotted line to the Quality System Manager. This position is responsible for operation of the Quality Management System. Responsible for maintaining customer and the company quality standards and policies, supporting the plant team to resolve concerns, driving corrective and preventative actions and continuous improvements, and development of engineering and technical staff within the Quality department. Lead commonality between the production quality departments at all locations. Ensure each production location is using common forms, systems and process within the scope of all quality steps and procedures. As well as lead teams and actions to improve the systems.
ESSENTIAL JOB FUNCTIONS
Manage process to evaluate current state and develop plan to support department training and development of engineers and technicians in problem solving, improvement tools and communication methodsServe as customer liaison for major or key quality issues and represent company as required to resolve issuesBuilt and support Supplier Quality and Customer Quality relationships as well as visit schedule.Monitor / report / improve all plant quality performance metrics – At a group summary levelEnsure standardization and maintenance of Control Plans, FMEA's, Flow Diagrams and In-Process Inspection documentationProvide guidance to Production Quality Managers. Oversee plant Corrective / Preventive Action process activities for timely and effective resolution – At a group summary level.Participate in New Product Development as necessaryParticipate in APQP process and ensure completion of plant APQP tasks – Support and drive APQP Meetings at a production level and ensure engagement of the Production Quality Team.Participate in weekly production top 5 meetings and push accountability of production Quality groups.Support Internal / External / Customer audits as requiredServe as Management Representative for plant QMSCoordinate individual, team and plant improvement activitiesManage department budget – At a group summary level.Monitor / report / improve all Production quality performance metrics – Generate and distribute KPI charts and reports – At a group summary level.Establish and execute department strategy plan for year over year continuous improvement for key department metricsContinually evaluate department processes for adherence while identifying and executing improvement to process design to improve department efficiency and effectivenessIn addition to performing primary duties, the individual shall provide support where deemed necessary by ManagementMINIMUM QUALIFICATIONS/REQUIREMENTS
Education:
- Bachelor's degree in metrology, industrial, mechanical, electrical or electronics engineering
(Or relevant experience)
Experience:
- 5 years manufacturing experience
- 5 years supervision / management
- 3 years in automotive manufacturing
- 5 – 10 years cumulative in Quality functions
Personal/Technical Skills:
- Master level understanding of Control Plans, FMEA's, Flow Diagrams and In-Process Inspection
- Master level knowledge of GD&T, SPC, Gage R&R, and gage use
- APQP, PPAP, MSA, Core Tools
- Master level understanding of Problem Solving and Root Cause Analysis.
- Detail oriented and able to work with minimal supervision.
- Strong leadership abilities.
- Demonstrate and model Hands-on, involved, Go-See approach
- Highly organized
- Strong Interpersonal communication skills
- Will have the ability to work schedule that allows completion of the job on a daily basis
Computer/Software:
Computer (PC) and Microsoft Office
- ShopEdge
- QCBD
- Minitab
- Customer Portals
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